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10 Steps to Having a Good First Day at a New Job

April 23rd, 2008 · 7 Comments

First Impressions

The first day on the job is huge. It’s the first impression you’ll make on your co-workers, your boss will be looking to see how you are settling in, and you will be trying to get a better feel for what you’ve gotten yourself into.

Instead of haphazardly juggling paperwork, introductions, and your nerves, these 10 steps will help you keep a good sense of perspective and focus as you take on the new world that is your workplace.

  1. Relax: It’s natural to be somewhat uptight on your first day. You’re in a new place, meeting new people, and feeling out a new set of responsibilities. While being excited is good, you don’t want to be uncomfortable and you don’t want to come across as uncomfortable either. Reminding yourself to relax during the day will help you as you meet new people and process your new environment and responsibilities.
  2. Listen well: Make sure that you are doing your best to actually receive the information people are sharing with you. As simple as this one sounds, when everything and everyone around you is new, it can be distracting. Take notes and ask questions if needed to ensure that you’re really absorbing what’s being said. Even though some parts of the on-boarding process are dull (dental plans and fire exits), you’re better off erring on the side of attentiveness.
  3. Focus on your first opportunity to show your value: While the day is probably full of introductions and orientation, you will soon have your first opportunity to demonstrate your worth to the organization. If you have a meeting with the big boss, for example, make sure you prepare for it. While you could get away with walking into a meeting cold on your first day, if you take it as an opportunity to shine, you will make an excellent first impression on the job.
  4. Take care of the paperwork and hoops-jumping quickly and completely: You will almost certainly have paperwork, and you will probably have to set up your email, get a new phone, get a laptop, and set up your voice mail as well. Go ahead and take care of these chores, and if you follow instructions carefully and treat everyone involved with respect, you’ll make a good impression there as well. Remember, you have been hired to take care of work for the company without being a problem. Many employees fail to do these simple administrative tasks excellently, and as a result, become a problem for someone somewhere in the company. It’s simple and stupid, so just take care of it.
  5. Get up to speed on the workings of the company: Really study the training and/or marketing materials you are given. As people tell you about the company, the department, the clients, and the bosses, take some mental notes and maybe some physical notes as well. Again, you were brought on to do work and not be a problem. The less time you spend as a newbie, the better.
  6. Compile a contacts list: When you’re given a name and number, put it in a word document. When you meet someone new, make a note of it on that same document. You’ll remember names more easily, and you won’t have sticky notes all over your desk. When you get in Outlook and you can look up everyone’s info, you can get rid of this document, but in the meantime, this will help you feel less dependent.
  7. Don’t ask too many questions; trust the on-boarding process: If you’re eager to learn, it can be tempting to ask a lot of tangential questions. You’ve got enough to worry about for now by just taking what they are giving you. If something is unclear or if they ask if you have any questions, feel free to ask questions. Just be careful not to press for extra information as that can be taxing and even annoying. Make a list of your questions as they come up, and if at the end of the training, those questions haven’t been answered, you can pick a good time to ask the right people.
  8. Demonstrate proactivity in your area of expertise when you have downtime: Many companies have informal on-boarding processes and limited staff available for training. You may find yourself at a computer or at your desk with little to do from time to time. Take this opportunity to do something productive. Begin to flesh out an idea, make an outline, work on your sales pitch, sketch some designs–whatever you’ve been hired to bring to the company, start doing your homework to make that a reality. Don’t make a show of it, just quietly use your time to get a head start.
  9. Capture ideas for improving the company, just don’t share them yet: In your enthusiasm to make a good impression, you may want to share all of your great ideas with your boss or co-worker. Don’t be so quick to tell everyone what you think could be done differently, even if those great ideas are the reason you were hired. There will come a time for suggesting change, but it is usually a good idea to mostly just observe for a while. You never know which hastily offered suggestion for “improvement” will make you look foolish for misunderstanding the situation or offend someone who created the existing way of doing things. Do write your ideas down, though, as your fresh perspective will be likely to see things differently. Those ideas will be good later.
  10. Socialize when socialized with but not before then: When someone settles near your workspace or when you meet them eye to eye, go ahead and introduce yourself. You’re the new kid on the block, and taking the initiative helps people who may be wondering whether you are a vendor, a contractor, or a new employee. That being said, extended chit-chat is something you should respond to but not initiate. You don’t yet understand the culture of the office, and you haven’t yet proved your worth. While you will want to break the ice and get to know your neighbors, a polite introduction will pave the way for them to dive deeper when they are ready to take a break. While it is your first day and you have relatively little to think about, there’s a good chance your co-workers are immersed in piles of work, and you don’t want to interrupt or distract.

A New Job Well Done

Focusing on these 10 points will help you take a sometimes overwhelming situation and break it down into simple actions for a good first day. At the end of the day, you will feel confident in the work you’ve done, the impression you’ve made, and the outlook for your new job.

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Tags: Career Advice

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7 responses so far ↓

  • 1 Mark Moloney // Apr 24, 2008 at 2:34 am

    A few practical things, too:

    - I have a bad memory for names, but I find it helps, when I get to a new office, to draw myself a little map, with everybody’s name at their desk. I quickly learn names, and where people sit.

    - I am addicted to coffee. Within the first few minutes, I need to know where the coffee machine is and, consequently, where the toilets are.

    - Find out what people normally do for lunch, and do that for a while. Do they go out for lunch? Do they bring packed lunches?

    - Get your computer up and running quickly: gather the relevant printer names, network shares, intranet and webmail addresses, and so on.

    A good manager will have a checklist for practical things like this already. A really good manager will bring you around the office herself/himself and introduce you to everyone, including what your new role is.

  • 2 Thomas W // Apr 24, 2008 at 9:46 pm

    I must agree with the above article….I just started a job about a month ago. I had a ton of questions….but, i agree with #7. After the initial training period….I now feel comfortable and I have very few questions. I am not over whelmed…and I know people. So high five on this blog!

  • 3 Jobs In Israel // Apr 25, 2008 at 4:11 am

    Just be yourself, but make an extra effort to learn and retain people’s names - it’s the best time to do that. Otherwise, the worst thing you can do is come across as being fake.

    I like #9. That’s very important, and people would do well to think like that more often.

    Jacob

  • 4 Chuck Westbrook // Apr 25, 2008 at 12:59 pm

    @Mark– Good to see you here again, and I like your contributions here. The map is a good idea, especially in a larger office. Your tip on lunch is an even better tip than many of the ones I included.

    @Thomas–High five, indeed. Questions are good, but if you’re like me, you tend to over-ask unless you check yourself. Thanks for the comment!

    @Jacob of ‘Jobs In Israel’–”Just be yourself…” is exactly right. This list may come across as trying too hard, but for me, what it does is help prevent that from happening.

    Too many questions, excessive socializing on the first day, etc., are relative concepts, and sometimes, when making a first impression, I might find myself drifting in that direction. Nice blog, by the way!

  • 5 Hannah // Apr 30, 2008 at 10:45 am

    so glad you’re back to blogging Chuck! feels like new beginnings all around.

  • 6 liane // May 8, 2008 at 12:28 am

    I really like your advice and I’d like to link to this post for a future article on my blog www.corporatecatwalk.com. You are totally right about point #10. In my field I work with overworked older coworkers who only like to socialize over a beer at happy hour on Friday.

  • 7 Chuck Westbrook // May 9, 2008 at 2:21 am

    @Hannah: Thanks Hannah. It is new beginnings all around.

    @liane: I tend to want to break the ice and get to know someone, but I also know what it’s like when someone’s trying to talk to you while you’re up against a deadline. I just would rather play it safe for a little bit until I figure out the pace of work. You are always welcome to link to anything on my site, by the way. Thanks for the interest.

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